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Frequently Asked Questions

HomeFAQs 

Do you have a question?
If you have an enquiry, we recommend checking here first. If you can't find what you're looking for, contact us and we'll be happy to help. 
  • Are your cleaning products safe?
    Yes, our solution is certified non-toxic and safe for children, pets and your loved ones.
  • Do you have a guarantee?
    Yes we do! The biggest promise we make to our customers is our constant attention to their needs and concerns throughout the entire process of cleaning, repairing and restoration. We want our customer, to be happy and satisfied with The D & D's Carpet Cleaning Company experience, and we will stop at nothing to achieve that. If for any reason, you are unhappy after the completion of any carpet or upholstery cleaning, we will promptly return and reclean.
  • What are your business hours?
    We are available and ready to take your call: Monday - Friday: 9am - 5pm
  • Can you clean rugs in home?
    Yes, The D & D's Carpet Cleaning Company offers both In Home & Off Site Rug Cleaning. If a rug has any biolgoical issues (such as blood, urine feces or vomit), we do recommend that they be cleaned Off Site for proper cleaning.
  • What kind of chemicals/products do your use for cleaning?
    We only use environmentally friendly, non-toxic chemicals.
  • What type of payment methods do you accept?
    We accept cash, check and all major credit cards. Payment is due at the time of service.
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